Frequently asked questions
Quick answers about how we work in Birmingham. Can't see your question?Get in touch.
Are you Gas Safe registered?
Yes. ProGas247 is Gas Safe registered (no. 931051). You can verify any Gas Safe engineer on the official Gas Safe Register.
What areas do you cover?
We cover Birmingham and the surrounding areas. If you're not sure whether we reach you, just give us a call.
Do you offer free quotes?
Yes. Quotes are free, no-obligation and valid for 30 days. Tell us about the job and we will come back to you.
How do I get a quote or book a job?
Call +44 (0)7575 850410, message us on WhatsApp, email us, or use the contact form. For anything urgent, calling is fastest.
What services do you offer?
Boiler installation, underfloor heating, plumbing, central heating, ventilation and air conditioning, and general gas engineering.
Are your prices fixed?
The prices on our pricing page are indicative "from" figures. Your exact price depends on the job and is always confirmed before any work begins — no surprises.
Do you charge a call-out fee?
Our call-out charge is £20 for visits within a 3-mile radius. If you're further away, we'll confirm any call-out charge when you book.
How much does boiler fault finding cost?
Boiler fault finding is £70 for one hour. If a repair is needed, we'll agree the cost with you before doing the work.
Do you add VAT to your prices?
No. We are not currently VAT registered, so no VAT is added to our prices.
Do you take a deposit?
For installation work we take a 50% deposit to book. The balance is due on completion, by cash or bank transfer.
Is your work guaranteed?
New pipework we install is guaranteed for 1 year. New appliances such as boilers also come with the manufacturer's warranty.
Do you install a boiler I have already bought?
Get in touch with the details and we will let you know — we are happy to advise on the right setup for your home.
Still have a question?
We're happy to help — call or send a message and we'll get back to you.